Valid from March 20, 2022
Webshop
AURINKOKAAMOS
Sarapolku 14
45120
KOUVOLA
FINLAND
Business ID FI22691682
Tell +358 40 750 3951
E-mail info@aurinkokaamos.fi
Aurinkokaamos sells products to
adult individuals. All prices include VAT. We only deliver to EU countries. We reserve the right to
change prices and delivery charges law.
How to order
Products can be ordered online
store's website by moving them to the cart. The order will be finalized by
adopting a shopping cart content of the cash desk. You will then receive an
automatic order confirmation. The order confirmation does not include shipping
costs.
All customer data is treated
confidentially. When placing an order sought contact information will not be
used for purposes other than order delivery, or the occurrence of ambiguities
researching, unless otherwise specifically indicated. When you order online
shop you require is aware of and be bound by the then-current terms of
delivery.
An incorrect phone number may prevent the parcel from being delivered.
An incorrect phone number may prevent the parcel from being delivered.
Delivery Methods
You can see the delivery costs of your order on the delivery and payment methods selection page.
We reserve the right to change prices!
Delivery
We are not responsible for delays caused by delays, or for
consequential damage caused by force majeure.
Right of cancellation and return policies
We strive to deliver orders as soon as possible (2-7 workingdays). If the delivery time changes, we will inform you about it on Aurinkokaamos' front page. We are not responsible for delays caused by force major or indirect inconvenience caused by delays.
You have the right under the Consumer Protection Act to cancel your order within 14 days of receiving the order. You must indicate your name, address, order date, product in the cancellation notice and it must be sent by e-mail to aurinkokaamos@gmail.com or by phone to +358 44 29 41 602. The product must be returned by post within 14 days of the cancellation notice in its original condition and original packaging. Return costs are the responsibility of the customer. Delivery costs paid by the customer for the order will not be refunded. Attach a copy of the cancellation notice to your product return. If the product has been used, we reserve the right to charge for impairment.
When returning a delivered order, include your name and contact information. We will refund your money through the Paytrail system. We will pay the price of the returned products within 14 days if the product is returned.
You have the right under the Consumer Protection Act to cancel your order within 14 days of receiving the order. You must indicate your name, address, order date, product in the cancellation notice and it must be sent by e-mail to aurinkokaamos@gmail.com or by phone to +358 44 29 41 602. The product must be returned by post within 14 days of the cancellation notice in its original condition and original packaging. Return costs are the responsibility of the customer. Delivery costs paid by the customer for the order will not be refunded. Attach a copy of the cancellation notice to your product return. If the product has been used, we reserve the right to charge for impairment.
When returning a delivered order, include your name and contact information. We will refund your money through the Paytrail system. We will pay the price of the returned products within 14 days if the product is returned.
Return address:
AURINKOKAAMOS
Sarapolku 14
45120 KOUVOLA
FINLAND
Right of cancellation does not
apply to an opened package of incense.
Non-picked order
Non-picked order is not the same thing as a refund or cancellation. An order returned to Aurinkokaamos (Non-picked parcel or the letter returned) terminates the order, in which case the contract is considered terminated. In this case, Aurinkokaamos charges a parcel, a possible redemption fee and a handling fee of € 5.00. Also in this case, we will refund the remaining amount through the Paytrail system.
Problem solving
If the product
is lost or damaged during transport or is otherwise not correspond to your
order, you will need to notify the error at the latest within 14 days of
writing Right of cancellation and return policies, click the address listed
above or by calling the contact information phone number. If the package is
damaged on delivery, a claim must be made immediately to the company, which
carried it.
AURINKOKAAMOS
Sarapolku 14
45120 KOUVOLA
Finland
Finnish +358 44 294 1602
English and Swedish +358 40 750 3951
You can contact
us by clicking the e-mail address - info@aurinkokaamos.fi
